Natural gas is colourless, odourless and non-poisonous - but it's highly flammable.
To keep you safe, a rotten egg smell is added to it so escaped natural gas can be detected.
If you notice a gas leak, call your local gas provider:
Enbridge Contact: 1-866-763-5427
Union Gas Contact: 1-877-969-0999
Kitchener Utilities: Contact 519-741-2541
Maintaining Your Water Heater
As a HCSI Home Comfort Inc. client, you are already receiving free maintenance services and a lifetime warranty for parts and labor.
However, to keep your water heater working as efficiently as possible, and to keep your family safe, please follow these tips.
You can reduce your energy consumption and keep your family safe by lowering your water heater temperature to 54°C (130°F).
However, don’t set your tank’s temperature too low – the water needs to be at least 50°C to prevent the growth of bacteria.
Testing Your Water Temperature
If you’re not sure how hot the water in your tank is, here’s how to test the temperature:
Don’t use any hot water for several hours
Find a faucet near the water heater
Turn on the hot water, let it run for a few minutes, then fill a coffee mug
Insert a cooking thermometer into the mug
If the temperature is 54°C, reduce the water heater temperature
Your water tank control may only show “hot” and “warm”. “Hot” is approximately 60°C / 140°F. Try dialing it down one mark, then retest the water temperature the next day.