Natural gas is colourless, odourless and non-poisonous - but it's highly flammable.
To keep you safe, a rotten egg smell is added to it so escaped natural gas can be detected.
If you notice a gas leak, call your local gas provider:
Enbridge Contact: 1-866-763-5427
Union Gas Contact: 1-877-969-0999
Kitchener Utilities: Contact 519-741-2541
You can reduce your energy consumption and keep your family safe by lowering your water heater temperature to 54°C (130°F).
However, don’t set your tank’s temperature too low – the water needs to be at least 50°C to prevent the growth of bacteria.
Testing Your Water Temperature
If you’re not sure how hot the water in your tank is, here’s how to test the temperature:
Don’t use any hot water for several hours
Find a faucet near the water heater
Turn on the hot water, let it run for a few minutes, then fill a coffee mug
Insert a cooking thermometer into the mug
If the temperature is 54°C, reduce the water heater temperature
Your water tank control may only show “hot” and “warm”. “Hot” is approximately 60°C / 140°F. Try dialing it down one mark, then retest the water temperature the next day.